Welcome to Holiday Gateway. By accessing our website, services, or making any booking through us, you agree to comply with and be bound by the following Terms & Conditions. These terms are designed to ensure transparency, protect both parties, and provide a smooth travel experience.
1. Booking & Confirmation
All bookings made through Holiday Gateway are subject to availability and confirmation from our team and third-party service providers such as airlines, hotels, and transport vendors. A booking is considered confirmed only after receiving full or partial payment as communicated at the time of booking.
2. Pricing & Payments
All prices listed on our website or shared via communication are subject to change without prior notice due to factors such as airline fare changes, currency fluctuations, taxes, or availability. Customers are required to make payments as per the agreed schedule. Failure to complete payment may result in cancellation of the booking.
3. Customer Responsibilities
Customers must provide accurate personal details, including name, contact information, and travel documents. Holiday Gateway will not be responsible for any issues arising due to incorrect or incomplete information provided by the customer.
4. Role of Holiday Gateway
Holiday Gateway acts as an intermediary between customers and travel service providers. While we strive to ensure quality services, we are not liable for any delays, cancellations, or deficiencies caused by airlines, hotels, or other third-party providers.
5. Changes & Modifications
Any request for changes in travel plans must be communicated in writing. Modifications are subject to availability and may involve additional charges. We will make reasonable efforts to accommodate such requests but cannot guarantee changes.
6. Cancellation Policy
Cancellations must be made via email or official communication channels. Cancellation charges will apply as per the policies of service providers and the timing of cancellation.
7. Travel Risks & Liabilities
Travel involves inherent risks. Holiday Gateway shall not be held responsible for any injury, loss, accident, delay, or unforeseen circumstances such as natural disasters, political instability, or government restrictions.
8. Use of Website
Users agree not to misuse the website for fraudulent activities, unauthorized access, or any illegal purpose. Any violation may lead to legal action.
9. Intellectual Property
All content on this website, including text, images, and branding, is the property of Holiday Gateway and may not be copied or reused without permission.
10. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of Delhi courts.